What products does ADORN GLOW offer?
ADORN GLOW offers a wide range of jewelry and beauty care products, including necklaces, bracelets, earrings, perfumes, and skincare essentials.
How can I place an order on ADORN GLOW?
You can place an order directly through our Shopify store. Simply add your desired items to the cart and proceed to checkout.
Do I need to create an account to make a purchase?
No, you can checkout as a guest, but creating an account allows you to track orders and access special promotions.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other popular payment methods supported by Shopify.
Can I track my order?
Yes, once your order has been shipped, we will send you a tracking number via email.
How long does shipping take?
Shipping times vary depending on your location. For US orders, shipping typically takes 3-7 business days.
Do you ship internationally?
No, we offer international shipping to selected countries. Check our shipping policy for more details.
What is your return policy?
We accept returns within 30 days of purchase for unused and unopened items. Please refer to our return policy for more information.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact us at info@rizkfromrazzak.com with your order number and reason for the return.
Are your jewelry pieces hypoallergenic?
Yes, our jewelry pieces are designed to be hypoallergenic and are made with materials suitable for sensitive skin.
Do your beauty products contain harmful chemicals?
No, our beauty products are free from harmful chemicals like parabens and sulfates. We prioritize using safe and skin-friendly ingredients.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Keep an eye on our website and social media channels for the latest deals.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 1 hours of placing them. Contact us immediately if you need to make changes.
How can I contact customer support?
You can contact us by phone at +1 (929) 438-8972 or email us at info@rizkfromrazzak.com.
What should I do if my item arrives damaged?
If your item arrives damaged, please contact us within 4 hours of delivery, and we’ll arrange a replacement or refund.
How do I care for my jewelry?
To keep your jewelry in good condition, avoid exposing it to water, perfume, or harsh chemicals. Store it in a dry, safe place.
Are the perfumes authentic?
Yes, all of our perfumes are 100% authentic, sourced directly from trusted suppliers.
How can I get updates on new products?
You can sign up for our newsletter or follow us on social media for updates on new product launches and promotions.
Do you offer custom jewelry?
Currently, we do not offer custom jewelry, but we do carry a wide selection of unique and beautiful pieces.
Can I apply a discount code after placing my order?
No, discount codes must be applied at checkout and cannot be applied retroactively to orders.
How do I know if a product is in stock?
All available products are listed as "In Stock" on our website. If an item is out of stock, it will be marked as such.
Do you offer wholesale purchasing?
Currently, we do not offer wholesale purchasing, but we may explore this option in the future.
How do I apply for a refund?
To apply for a refund, contact us with your order details, and we will guide you through the process.
How can I share feedback or reviews?
We value your feedback! You can leave reviews on our product pages or email us with your thoughts.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations, perfect for special occasions.
