Prequently asked questions

Prequently asked questions

Welcome to ADORN GLOW's Frequently Asked Questions (FAQ) page! Below, you’ll find answers to common inquiries about our beauty watches and jewelry collections, shipping, returns, and more. If you have further questions, feel free to contact our customer service team.

What types of products does ADORN GLOW offer?

At ADORN GLOW, we offer a curated selection of beauty Watch and jewelry products. Our range includes skincare, makeup, and a variety of elegant jewelry pieces, helping you enhance your beauty with products you can trust.

Do you offer shipping outside of the USA?

Currently, ADORN GLOW only ships within the USA. We offer various shipping options, including standard and expedited shipping, based on your location within the United States.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress via the shipping provider's website.

What is your return policy?

We accept returns within 7 days of purchase on most items, as long as they are unused, in their original packaging, and accompanied by proof of purchase. Beauty products must be unopened and unused due to hygiene concerns. For more information, visit our Returns & Exchanges page.

How do I care for my jewelry?

To keep your jewelry in excellent condition: Store it in a cool, dry place, away from direct sunlight. Avoid water, lotions, and perfumes. Gently clean your pieces with a soft cloth to maintain their shine.

Are your beauty products cruelty-free?

Yes, we are proud to say that all of our beauty products are cruelty-free. Many of our products are also vegan, ensuring ethical beauty for everyone.

How can I contact customer service?

Our customer service team is here to help with any questions or concerns. You can contact us via email at [info@rizkfromrazzak.com] or use the contact form on our website. We aim to respond within 24 hours.

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods available at checkout.

Do you offer discounts or promotions?

Yes, we regularly offer special promotions and discounts. To stay informed, sign up for our newsletter and follow us on social media for the latest deals and updates.

Can I cancel or modify my order after placing it?

If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed. Once the order has been shipped, modifications or cancellations may not be possible.

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